help me guys please

geraldpretz
New Community Member
Hello guys, please help me fix my other paypal account😭😭, if i logged in my account i shows me text that says "sorry we couldn't confirm that was you" please please please help me😭😭
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@geraldpretz 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
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