dakunin primary email and written comunication

dakunin
New Community Member

Hello!

Could I ask about a possibility of changing primary email (as I and probably all could see in profile setting - there is info, that primary email can't change)?

 

I have very important case, because I probably will not have access to that email account soon and that email domain will expire.

 

DO You know if special ask to administration could help?

 

Anyone knows a way to submit such ask/request by email? I have problems with voice (telephone) communication,

and telephone call (call us) shows me as an only option to contact PayPal..

 

Thank You for any tips and best regards ! 

Mat 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@dakunin 

 

Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.



Advice is voluntary.
Kudos / Solution appreciated.
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