can't login Sorry, we cant sure That is you- Login Error

MomenMamdouh
Contributor
Contributor

My Friend Email is not Opeing and say To Him: Sorry, we can't sure That is you?

how to Provied the info to sure the email is him, he have the number and email's and pays invoice that did before.

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2 REPLIES 2

Tahngarthsnow1
Contributor
Contributor

i am getting mad cause i want to start my online bussiness

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PayPal_Siobhan2
Moderator
Moderator

Hi, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member!

 

For security reasons, we are unable to assist with access issues over a Social Media forum. Full verification is required before access assistance can be given, and this assistance can only be given over the phone. If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

 

- Siobhan 

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