Wont let me log in saying can not identify i am the account holder any ideas
John85hull
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Posted on
Feb-04-2022
05:31 PM
Trying to log in email is correct and sure password is. Going to next screen and says can not verify identity or something along those lines any ideas how I can get back into my account please
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Login Issues
1 REPLY 1
Renuka3
PayPal Employee
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Feb-05-2022
09:26 PM
Hi @John85hull
Welcome to community.
I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.
Renuka.
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