Why can't I talk to a Paypal representative?

danobonano
Contributor
Contributor

Is it safe to give the ROBOT the last 4 of my SSN? I can't get past the stupid robot unless I give it that?

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@danobonano 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

danobonano
Contributor
Contributor

I don't do Facebook. I tried calling, emailing and chatting. All I got was an annoying robot that kept asking me for the last 4 of my SSN which I didn't give. I want to cancel my Paypal Credit account becuase I don't feel Paypal has adequate customer service. They'te too big now and only interested in profits.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@danobonano 

 

If its paypal credit you want and not paypal customer services then normally I can give you the number in a link, but as you haven't said which country you are in then sadly i can't at the moment.

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Sanddango
New Community Member
I tried calling them I've tried messaging them there's no selection for the issue that I am dealing with
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.