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What is the Paypal email address? Changing name issue.

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riovanli
Contributor
Posted on

I sent documents to change my name, specifically want to add my middle name so it matches with the name on my bank. Later in the message center, a CS sent a non-repliable message saying that my Paypal name already matched with the name in the documents, but it is not, because it does not has my middle name. He instructed me to send email to Paypal to explain why I submitted the request, but did not say what is the Paypal email address I supposed to send email to.

Any help would be appreciated.

[removed], Indonesia.

1 REPLY 1

What is the Paypal email address? Changing name issue.

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PayPal_Siobhan2
Moderator

Hi riovanli, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!  


Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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