We couldn’t confirm it’s you and can’t reset password

[Karim-123]

Can’t log in my other account - error says (sorry, we couldn’t confirm it’s you) and I can’t reset password… can’t reach customer support, this is frustrating..what to do ????Thanks

[kernowlass]

@Karim-123 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.