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Verified Phone Number Not Supported?

New Community Member
Posted on
I can't log in to my PayPal account due to not being able to get past the security check. It tell me to me to put in my phone number and click "add phone" but when I add in my phone number it says the phone number is not supported. Its not a text app number or VioP number - the phone number is registered under my name - the cell account is in my name - the phone number is already verified because when I call the automated line it pulls up my account and when trying to verify the number through phone it says it's already verified and customer service told me the same. The phone number is not linked to any other PayPal, and it's the only phone number on my account.

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