Using Paypal app outside the US

mogeeNYC
Contributor
Contributor

Using Paypal App: Tyring to pay using the app (I've had an online account for over 2 decades). I login, but then am asked for a "Quick Security Check". Asks me to add phone #, but when I do, it won't accept it. BTW, my phone number is in my account online. Is it because it's a US account and I'm outside the US using a non-US SIM card? If I put in my SIM card, I don't know if I'll get texts.

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3 REPLIES 3

mogeeNYC
Contributor
Contributor

P.S. I just tried putting my US SIM back into my phone and tried again. I get the same error "This type of phone number isn't supported" but it's the same phone number as my online account and I checked it for mistakes. Any advice is welcome as I'm out of money and they only accept cash or Paypal.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@mogeeNYC 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.






Advice is voluntary.
Kudos / Solution appreciated.
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mogeeNYC
Contributor
Contributor

Thank you for the information.

I am on vacation outside the US so was hoping to be able to use my regular US account while I'm traveling.

 

I will set up an account in this country then delete it when I get home.

Thank you again for the clear, concise, explanation.

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