Updating business info says 'something went wrong'

gregorythwaites
New Community Member

I'm trying to update my company info - date founded, significant control and so on - but it keeps saying 'something went wrong' and 'can't process at this time'. Can anyone help?

 

 

 

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @gregorythwaites,

 

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're running into issues while updating the information. As per the information that you've shared, it seems like this might be due to a technical glitch on the website. In this case, I would recommend you clear cache and cookies, try again at a later time or you try using a different browser or device. If the issue persists, kindly reach out to our customer support team through the available contact options on our website our representative will surely help you. 

Good Luck,
Ayesha


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