Updated my home address but PayPal still sending mail to old address + other issues

NoodleDo
New Community Member

I've checked every card and my main account and my new address is showing everywhere, but I just got a redirected statement from PayPal that was sent to my old address. I've had this happen twice now - last time I moved this resulted in an important letter being missed. 

 

I also can't remove very old addresses as it says they're linked to cards, I've checked the cards and they're not linked. 

I also can't delete an old bank account that doesn't exist any more, it doesn't give a reason just 'try again later'.

I feel like this would take a customer service person a minute to resolve, does anyone have a way to be able to speak to PayPal customer service? The only time I've been able to talk to someone is when my whoppping £5 credit went unpaid partially because information was sent to the wrong address...

Thanks!


 

 

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