Unable to login in paypal app saying "unable to confirm it's you", but can login through website.

[SurrealArts]

I've recently changed my number through the paypal website, and am still logged in. However, when I login through the paypal app, it automatically says "Unable to confirm it's you."

[harishkumar1281]

Attach my account in PayPal account

[SurrealArts]

What do you mean?

[PayPal_JonK]

Hello @SurrealArts,

Welcome to the PayPal! I'm sorry to hear you're running into issues logging into your account. I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance. 

@harishkumar1281, if you're looking to add a bank or debit / credit card, here are a couple articles you may find useful:

How do I link an India bank account to my PayPal account?

How do I add a debit or credit card to my PayPal account?

Good luck everyone!

 - Jon K

[SurrealArts]

It seems that the problem fixed itself. I tried to reach support, but stoped midway. Sorry for the trouble.

[mesotrippy]

Hi jon, Is there a way for me to contact the support team via a Whatsapp call since I'm overseas and unable to contact through a direct phone call.