Trying to send info to Paypal get Error in the "Sending your information to PayPal" page

Pesta2
Contributor
Contributor

When I go to the "Sending your information to PayPal" page and I enter and upload the requirement information. I then hit the send file button and I get  "Something's Not Right."  Why is this not working?

 

Screenshot 2023-01-23 114631.jpg

Screenshot 2023-01-23 115021.jpg

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2 REPLIES 2

pkkh
PayPal Employee
PayPal Employee

Hi @Pesta2 

 

Thank you for contacting PayPal community.

 

I see you're facing issues uploading your information on PayPal. In this case, you can try to login to a different browser using a computer. Make sure you clear your cache, cookies, data and a secure connection. If you still face issues, it is recommended to contact PayPal directly and we should be able to help uploading the files/information for you. I hope this is resolved soon. 

 

Regards,

Punith 

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VeronicaLeigh
Contributor
Contributor

I'm having this exact same issue. No matter what I do, clear the date and the cookies, it won't let me send in my information. 

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