Sorry, we couldn’t confirm it’s you
patrickmillerso
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Posted on
Jan-09-2022
04:59 PM
Hy, my name is Patrick.
When i try login i get an error telling me that i have to reset my password.
But when i try resetting my password, i get this error message:
Sorry, we couldn’t confirm it’s you
So im not able to login into my paypal account.
Can anyone please help me.
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Login Issues
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Profile & Settings
2 REPLIES 2
kernowlass
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Jan-10-2022
04:29 AM
If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.
Advice is voluntary.
Kudos / Solution appreciated.
Ieva0423
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Jan-11-2022
02:29 AM
Hello, I have the same problem. I understand that I could call and ask, but maybe, some of You had this problem, and could help ?
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