Sorry We cant confirm its you

agabaniqued
Contributor
Contributor

Hi! I tried to log into my account but wont let me anymore. Whenever I try trouble logging in - I allows me to put the email address and has a green check mark on it - then when I ask to send or reset the password to my email associated to my email it won't let me and will say sorry we cant confirm its you. I still have a balance on my paypal account. I hope you could all help me! pls!

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21 REPLIES 21

MRJAA
Member
Member

I get into my account and then it says cant confirm its you.

 

I can get in every time.

 

So what sense does it say you cannot confirm it is me?

 

If I was not me I could have taken my money out every time.

 

coo-coo

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JaneN69
Member
Member

This could not help.

 

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