cancel
Showing results for 
Search instead for 
Did you mean: 

Somebody tried to hack/log in to my account, paypal blocked it and I can't restore it

Options
Pawell8391
Contributor
Posted on

Hello, today somebody was trying to log into my account. On PC browser it says, the credentials are incorrect. On mobile app says, too many login attempts and account was locked. When I try to restore my password, I get error: "sorry something went wrong on our end. please try again". Any solutions?

1 REPLY 1

Somebody tried to hack/log in to my account, paypal blocked it and I can't restore it

Options
PayPal_Donna
Moderator

Hello @Pawell8391,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.