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Someone is attempting to access my a/c whilst I’m asleep and the code is sent by text to my phone but they do not have access to that so therefore cannot access my a/c. Do I need to change my password?
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Hi @SuzanneF2,
Thank you for your post. The information that was given by @giri123 is correct only when you think that someone has committed identity theft with your personal information. I'm sorry if you were alarmed by that response. I want to clarify to set your mind at ease.
If you have received messages that someone is trying to access your account but they have been unsuccessful, your password is likely not at risk. Making sure to check your account for unauthorized activity is key. However, changing your password periodically is always advised, and now is as good a time as any!
I hope this helps clarify!
Olivia
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Hi @SuzanneF2,
Thank you for your post. The information that was given by @giri123 is correct only when you think that someone has committed identity theft with your personal information. I'm sorry if you were alarmed by that response. I want to clarify to set your mind at ease.
If you have received messages that someone is trying to access your account but they have been unsuccessful, your password is likely not at risk. Making sure to check your account for unauthorized activity is key. However, changing your password periodically is always advised, and now is as good a time as any!
I hope this helps clarify!
Olivia
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