Shipping address issue

aj426
Contributor
Contributor

I want to update my shipping address, paypal keep adding an old shipping address in my purchase. so how can i update it ?

NOTE : I deleted the old shipping address but it still appears on my purchase bill as shipping and billing address.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @aj426

Welcome! I'm sorry to hear you're running into some issues removing old shipping addresses. It sounds like you've already gone through your account to try to remove any outdated info. Our Customer Support teams can help remove any addresses you're unable to see. They can be reached by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.

 

Good luck!

 

 - Jon K


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