Security Challenge Loop

bbran19
Contributor
Contributor

I am in a security challenge loop. I can log into my PayPal account. I can see transactions.  As soon as I try to do anything else I receive a security challenge loop from which there is no escape.

 

The same issue occurs on incognito loop and on my phone browser.

 

Any idea appreciated.

 

Bob

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31 REPLIES 31

PayPalMichelleW
Moderator
Moderator

Hi @2oldman@georgekokos, and @fedupwithUpeeps,

 

We're sorry to hear that you're having trouble with your account. For this situation, it would be best to reach out to our Customer Support team to provide additional details. You can contact us here. We hope this helps.

 

Thanks!

MichelleW

 

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Leomode
Contributor
Contributor

Similar problem here,

 

I can use Paypal to pay services on my iMac and my MacBook Pro, but I can't from any mobile device, meaning that I can only use Paypal for web payments from home. 

 

When I try from any mobile device it get stuck before I push the button to receive the code by SMS.

 

So frustrating, I could talk with the customer service but they offered no solution.

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