Secondary User Login problems

JustinJames1976
New Community Member

whenever i add a secondary user they can never login. why is this? They show up as verified in my account and still nothing. please help

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2 REPLIES 2

Mdrobiuli561
Contributor
Contributor

I can't login at all

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PayPal_Bindu
Moderator
Moderator

Hello @JustinJames1976, @Mdrobiuli561,

 

Welcome to our community page and thank you for your posts!

 

Sorry to hear about the login issues. For help with accessing your PayPal account, your best option would be to reach out to us over the phone. I recommend you to click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. you will see "Call Us" option at the bottom of the page during working hours. 

 

I hope this information helps, have a great day!

 

Bindu

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