Remove Authorised Representatives

LaceyFdNat
Contributor
Contributor

I have some people who I need to remove from my business account that are on as 'Authorised Representatives' in the Owner section. They no longer work with the organisation.

Paypal is requesting their details in order to allow me to continue using the account and I am no longer able to transfer money out of Paypal into my bank account therefore this is quite a big issue.

 

If anyone knows how I can go about removing them that would be a great help as I can not find an option to do so.

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @LaceyFdNat,

 

Welcome to the the PayPal Community and thank you for your post!

 

I do understand your concern with this. For secuirty reasons, removing users must be done with our Customer Support directly. 

 

The account holder must contact our Customer Support via phone. To contact us, simply click here

 

I hope this helps!
 

- Rachel 

 

 

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