Refund money

Naile9
New Community Member
Hello everyone, I wanted to buy product from bioray and it directed me to PayPal for paying money. PayPal withdrew money from my account and then it says there are login limitations and after 180 days they can transfer my money to my card after sending instructions to my Gmail about how to transfer money. How can it happen? Why I can't get back my money I am so dissatisfied with this site. Please advise me.
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1 REPLY 1

ali_3
PayPal Employee
PayPal Employee

Hi @Naile9,

Welcome to the PayPal community! I understand that your account is limited and an email will be sent to you after 180 days to withdraw money. Limitations can be applied to accounts from time to time, learn more about it here. Why is my PayPal account limited?


I'd recommend reaching out to our Customer Support teams by clicking "Help & Contact" at the bottom of any PayPal page for further assistance.

Good luck!

- Ali
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