Problem with login

[risticv73]

I have a problem. I don't get a code on my cell phone all day.
That's why I can't log in to my PayPal. What is the problem

[shan06]

Hi @risticv73 

Thanks for your post and welcome to PayPal community!

I'm sorry to hear that you are having trouble to login to your PayPal account. Here are some tips that may help you to receive texts:

1. Reboot the phone to refresh the network signal.
2. Clear phone inbox to ensure it is not full (for old phones with limited SMS capacity).
3. Check if there are any phone applications/settings that are filtering SMS.
4. Alternatively, you may swap the SIM to another phone to verify if the delivery issue is phone related.

5. If you're not receiving a text from us, you may need to contact your mobile phone carrier. 

However, if you are still facing issue I would suggest you to please get in touch with our team. 

I hope this information was helpful!
Shantha

[Willjoe]

Clear your cache and cookies, disable all of your extensions and restart your browser. Try to access your account again. If the issue, persists, enable Incognito Mode and check the results. Alternatively, try accessing your account from a different browser.

Regards,

Will