Problem with entering my account after changing 2 factor

aaadamjeza
New Community Member

Hi i am having problem that i couldnt enter my account after i changed 2 factor authentication it says that i need to call paypal but when i click to "call" it says number doesnt exist any help?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@aaadamjeza 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@aaadamjeza 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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