Phone broke, cant enter account cause 2FA

[jerko95]

I must say PayPal customer service is complete **bleep** so far. Had to create this account just so i can ask question. Phone line doesn't really work, I found it on some forum post, help me doesnt give any email or phone number. You cant ask anything without account.

SOOOO anyway, my phone broke, got new one but cant log in to paypal cause i need my 2fa which is on my old phone. Cant transfer it cause old phone is broken. What am i supposed to do? need paypal support person to help me here. I found some info on some forum posts to go to message center, i get error there and endless loop of confirming iam not robot.

[kernowlass]

@jerko95 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

[jerko95]

That leads me to us contact, from eu. Managed to contact support and gave me number to call. But calling from different country is quite expensive. Ill just deactivate my paypal account and use revolut.

[kernowlass]

@jerko95 

ok, there are other options but if you are closing your account you won't need them, bye.