PayPal still using my previous surname for my delivery address even though it has been changed
stephanierb
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Posted on
Jan-24-2022
04:59 AM
I changed my surname a few months ago with PayPal but when I check out with PayPal for any online purchase it is still being delivered with my previous surname. Does anyone know how to fix this?
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PayPal_Marina
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Jan-26-2022
11:15 AM
Hi @stephanierb,
Welcome to PayPal's Community Forum! It certainly would be frustrating to have your previous surname appear each time you complete an online purchase, and I'm sorry that was your experience. In this situation, I'd recommend contacting our Customer Support team directly for this issue to be further reviewed.
I hope this is resolved for you quickly!
- Marina
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