PSD2 issues, with old contact number

New Community Member
Hi… Is there any way to log into your PayPal account other than authenticating yourself through text/call? The contact number I have on file is outdated, so I can’t get through the PSD2 login regulations.
Login to Me Too

Esteemed Advisor
Esteemed Advisor



If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.