Old account login issue MFA issue-phone number not used, moved county
iconu
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Posted on
Dec-10-2021
02:52 AM
Hi
I have old PayPal account that i managed to reset password, but couldn't login with MFA due to mobile number not used any more and moved to another country. I did tried Bulgarian helpline <removed>(account opened) - looks like phone line is not working at all. Any ideas how can i login another way or contact someone to help identify me and my old account?
1 REPLY 1
Gane26
PayPal Employee
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Dec-11-2021
06:53 PM
Hi @iconu
I understand that you are unable to access your PayPal account. Contacting our PayPal customer support directly is the best way to fix this problem.
Thanks
Gane26
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