Not getting verification code

[usman2730]

Hi All, I would like to close my Business account and convert it into a personal account, I am not getting a verification code on my mobile number. Looking forward to resolution

[kernowlass · Accepted solution]

@usman2730 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.