“New email address added” did not do this
Brittneyl2
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Posted on
May-21-2022
03:59 AM
Hi there, I am currently messaging from my daughters pay pal account. This week I received two emails from PayPal stating I have successfully added two factor authentication and another email address, the new email address is just a series of letters and looks totally fake. When trying to login to my account to get help it states my email doesn’t even exist so I can’t get into it at all whatsoever? Please help
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Profile & Settings
1 REPLY 1
kernowlass
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May-21-2022
04:05 AM
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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