Hello, @thriftyhippies,
Thank you for your post and welcome to the PayPal Community Forum!
For information about verifying your account, please take a look at this article How do I verify my PayPal account in the Help Center. If you face any issues during the process, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact link at the bottom of every PayPal page to check what your contact options are.
I hope this helps.
Ayesha
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