Lost 2FA Authenticator
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I am currently locked out of my main account because I got a new phone on Tuesday and factory reset the old one a little too quickly. I had to create this secondary account because there are no support options available to me on the "Help & Contact" pages and the only option that is offered at all, this community, requires being able to login too.
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Login Issues
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Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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Haven't Found your Answer?
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