Login Issue

bethg279
New Community Member

Hello,

 

I got a new iphone so when I'm trying to access my account by logging in using Paypal mobile app, it won't work.  After verifying that I'm not a robot, it stopped dead on the blank screen.  I tried to remove the app and re-installed it again but still didn't work.  I used to access the paypal mobile app with no issue on my old iphone.  Also, all the mobile apps I have work fine but Paypal.  : (

 

I tried to use my computer to access my account and I was able to so I don't understand why the mobile app is not working for me.

Any help is appreciated.

 

Sincerely,

Beth M

cp [Removed. Phone #s not permitted]/p>

 

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