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Kelley8
New Community Member

Hi, I am trying to log in to an old paypal account and i have verified with security questions and phone number and it still wont bring me further than the page with the phone call verification but the problem is this number is no longer in use, any ideas?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kelley8 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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