Limited account because of age
MartinJ7
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Posted on
Nov-15-2021
11:35 AM
Hello, so I created my account a while ago and didn't notice that a person under 18 cant legally have a Paypal account. After a while I transfered money to my Paypal and I wanted to take it out to my normal bank and it required to upload some of my documents which clearly stated that i am under 18 so they limited my account. I really would like to withdraw my money to my bank and I need help figuring out how to do it. I talked to my father and he is willing to take over the account as in he is willing to upload his documents to make sure my money is useable. (By the way it is not a problem to transfer the money to my fathers bank) If anyone could help i would greatly appreciate it.
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-16-2021
03:03 PM
You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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