I want to change my account from business account to personal account

andrearoldan
New Community Member

How can I downgrade my paypal account from business type to a personal type? When I was trying to figure out how to make my payments on hold when my purchases are not yet delivered I accidentally upgraded my account into a business account which I don't even need that's why I want it back into a personal account but paypal isn't replying to my messages

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@andrearoldan 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@andrearoldan 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

yurylopez22
Contributor
Contributor
me too. pls help to downgrade my upgrade account. thanks godbless
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.