I have access to Paypal community but not my Paypal account

eva007_jt
Contributor
Contributor

Dear Paypal Community, I'm having trouble accessing my account, [removed]. I have tried to reset my password multiple times and it keeps giving me an error message. I have also tried to contact customer service but have not received a response.

 

I would really appreciate your help in resolving this issue as soon as possible.

 

Thank you.

 

Sincerely,

Eva

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1 REPLY 1

pkkh
PayPal Employee
PayPal Employee

Hi @eva007_jt 

 

Thank you for contacting community.

 

I see you're facing issues accessing your account and are facing error. Please check if you're able to Reset your Password and login to the account. If you still face trouble, contact PayPal support during your business hours by following these steps:  Go to the Contact Us page by visiting our website< Password and account access< Login problems< Call Us Icon< Call as guest. You will be able to find the number here. 

 

I hope this helps. 

Punith  

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