I do not receive the SMS-Code for Verification

Pauy97
New Community Member
I Use Lycamobile SIM in Germany. I receive short sms codes from other applications but not from PayPal. Thank YOU in advance FOR Any help.
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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Pauy97,

 

Welcome to the PayPal Community!

 

I am sorry to hear you are not receiving our messages. I know this must be frustrating. Sometimes, your phone needs to be enabled before you can receive messages from us. 

 

I would suggest you contact your phone provider. Once you have done this, please try again.

 

If you have any further concerns please don't hesitate to contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.

 

I hope this helps!

 

- Rachel 
 

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