I cannot log into my account because I lost my mobile phone number
Shareen3
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Posted on
Oct-23-2021
11:35 AM
My phone got stolen a couple of months back and because of paypal 2 factor authentication, i cannot log in. They have asked me to enter the code from the number i no longer have access to so I need some help.
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Login Issues
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Profile & Settings
1 REPLY 1
kernowlass
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Oct-24-2021
04:35 AM
If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.
Advice is voluntary.
Kudos / Solution appreciated.

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