I can't login to my account

saloskh
Contributor
Contributor

I can't access my account, it says that PayPal couldn't confirm that it's me, I tried changing the password but I still can't log into the account

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kernowlass
Esteemed Advisor
Esteemed Advisor

@saloskh 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
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