I can't login to Paypal with my phone. Are there problems today with Paypal?

iant53
New Community Member

Hi,

When I log in to my Paypal account on my mobile, I get a strange graphic that I have never seen before.

Is there a problem with Paypal today?

I have attached the graphic that apears.

Thanks,

IanIMG_1042.PNG 

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1 REPLY 1

prathik5059
PayPal Employee
PayPal Employee

Hello, @iant53 

 

Thank you for your post and welcome to PayPal community.

I am sorry to hear that you are unable to login to your account.  If you are facing issues logging in via PayPal App, please check your internet connection, try closing the backgrounds Apps, and enable the location in your device. If you are still facing the same issues, please uninstall and re-install the PayPal App. Have you tried to login by resetting the password? Here is how you an reset the password. If you are still unable to login, please contact our support team.  You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal.

 

I hope this helps!

Prathik5059

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