I can’t login because I don’t have a cell phone number

Agj24
New Community Member

I have to change my email address but PayPal won’t let me login as I don’t have a cellphone number.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Agj24 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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