I can't contact the support center, what is the issue?

[Ayoub731]

I want to downgrade my business account to a personal account, but when i try to contact the support always getting that "no agent at this momment lease try again later" what is the support center work time and when they reply? because i send a message and waited 1week but no reply.

[kernowlass]

@Ayoub731 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.