I can't confirm my identity using documents
merrylorie
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Posted on
Dec-21-2021
03:21 PM
Hi. my paypal information have a mistake in it so I can't confirm my identity using documents. It's my birthdate instead of <removed> it encodes <removed> I think it's a typo error I didn't notice after making the account.
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kernowlass
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Dec-22-2021
03:49 AM
You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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