How do I turn off email notifications for Billing agreement cancellation?

NFP1
Contributor
Contributor

How do I stop PayPal from sending me an email notification every time a recurring subscriber cancels their billing? I'm getting lots of "Billing agreement cancellation confirmation" emails, each one saying that a specific user has cancelled their agreement. The Notifications under Account Settings don't seem to have a checkbox for this type of notification.

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1 REPLY 1

Priya01
PayPal Employee
PayPal Employee

Hi @NFP1 .

Thank you for your post. I see you are referring to turn off the notifications. Please refer to this information. 

Hope this helps.

Priy1901

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