How do I confirm email address
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Hi. I am trying to confirm my email address on a new account, and having clicked Update against Email Address in my profile, I then click 'Confirm this email address', and having received the email which says 'Confirm your email address' and clicked on the link which says 'Click here to activate your account', I am taken back to PayPal with no other action required. However my email address is still showing as Unconfirmed. I have tried this many times but with no success, so how do I confirm the email address? Thank you.
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Hi @afterdark
Thank you for posting in the PayPal Community!
I am sorry to hear you are running into issues while trying to confirm your email address.
Is the email address you are attempting to confirm already registered to another PayPal account?
I would advise trying to confirm your email address using the PayPal Website rather than the PayPal App or I would suggest clearing your cache and cookies on you current internet browser.
For more information on this, see: https://www.paypal.com/smarthelp/article/faq1485.
I hope this helps, have a lovely day!
-Rebecca.
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