HELP: Change from G&S to family

Ss6009
New Community Member
This is my first time using PayPal and I sent money to cousin and she told me that it charged her because it was sent as 'goods & services'. I've been trying to change it to family but I don't have the option to. Can anyone help?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ss6009 

 

The friends/family option is not available in every country and to be honest I am not sure if its available in yours.

If you click send funds > put in the email address > and it does not show on the next page as an option then its not available for you.

May be xoom would be better in your country, check it out.


https://www.xoom.com/


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Kudos / Solution appreciated.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ss6009 

 

Sadly you can't change a completed payment.

Even if she sent it back to you the fee she was charged is not returned as part of any refund issued.


Advice is voluntary.
Kudos / Solution appreciated.
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Ss6009
New Community Member
Ahh I understand, is there anyway to change it for future reference?
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ss6009 

 

The friends/family option is not available in every country and to be honest I am not sure if its available in yours.

If you click send funds > put in the email address > and it does not show on the next page as an option then its not available for you.

May be xoom would be better in your country, check it out.


https://www.xoom.com/


Advice is voluntary.
Kudos / Solution appreciated.
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Ss6009
New Community Member
Alright, thanks. I appreciate it
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