Got a random login passcode on my phone, now can't change anything on my paypal account?
dpuraite
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Posted on
Jan-08-2022
09:15 AM
So i just got a security code text on my phone randomly. I decided to change all my security data.
Tried to change my password, but i get a sorry something went wrong message!
Same with security questions.
cant call the paypal number because the lines are currently closed
any advice? really nervous
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dpuraite
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Jan-08-2022
09:16 AM
PayPal_Donna
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Jan-12-2022
05:34 AM
Hello @dpuraite,
Welcome to the PayPal community and thank you for your post.
In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you.
-Donna
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