Error in Closing Account

[vykie]

Why am i getting an error when i try to close my personal account?

[temp20211215c]

I can’t add any card and I can’t close my account I can’t understand pls help me

[PayPal_Olivia]

Hi @vykie and @temp20211215c,

I'm sorry to hear that you are unable to close your account. Does the error direct you to resolve an issue in the Resolution Center? If so, please visit the Resolution Center to see if there are steps that need to be completed before any further action can be taken. If not, please share the error message here so the Community can advise further.

Thank you!

Olivia

[vykie]

This is the message I'm receiving

Before you close your account…

Sorry, there's a problem. If you keep seeing this, please contact customer service.

[PayPal_Olivia]

Hi @vykie,

I'm sorry to hear that. Please click Contact at the bottom of the PayPal website to see your contact options.

Olivia