Customer Dispute Notifications?

[ScotchAU]

Where do I find the nominated e-mail address that customer dispute notifications are going to?

It appears we aren't receiving them but I can not find where to change/update this notification?

[PayPal_RachelK]

Hi @ScotchAU,

Thank you for your post.

Any account notifications are sent to the customers primary email address on their PayPal account. This can only be updated by the customer themselves. They can view the email address in their account settings. 

If they are not received any emails regarding an open dispute, please advise them to contact our customer support. 

I hope this helps!

- Rachel 

[nassangf]

I’ve called you guys time and time again. To try to get my notification working again. And no one is willing to help me. And the last person I talk to a couple days ago he hung up on me. Great customer service thank you. My name is George <removed> my phone number i[Removed. Phone #s not permitted]